Archive

09Feb2017

3 ways recruiting has stayed the same in 15 years

Recently, The Buffalo News approached us to get our thoughts on changes in the recruitment space over the years.  Without question, there have been lots of changes in the recruitment industry since I got my start in 2001.   As I got to thinking about the changes, it occurred to me that many aspects in
  • 9 Feb, 2017
  • Joel Shapiro
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07Apr2015

To delight customers, delight your employees first

Customer Experience is exploding as a huge discipline.  To delight customers, you first have to delight your employees. This week, Starbucks announced that they are offering employees college tuition. Like many, my morning routine consists of heading to the local Starbucks to get my Venti coffee.  There is very little turnover amongst the Baristas at
  • 7 Apr, 2015
  • Joel Shapiro
  • 1 Comments
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27Mar2015

A reminder to hiring managers

Hiring managers, you can no longer ignore Glassdoor. Candidates are going to the site and doing their homework and chances are you lost talent due to negative reviews. Love the site or hate it – you can no longer ignore it.  And as you might know, it’s a candidates market these days! Don’t let a
  • 27 Mar, 2015
  • Joel Shapiro
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08May2014

Facebook: Friending business contacts

  Do you add business and professional contacts on Facebook? I’ve had a strict policy of ‘no’ over the years, but have gradually changed.   With social media and the open web, the line is blurring between Personal and Professional. I conducted an unscientific poll by asking some professional contacts if they add their business
  • 8 May, 2014
  • Joel Shapiro
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01May2014

Your final impression – don’t blow it!

  Last week, my colleague Kaylynn wrote a post about Making a good first impression on LinkedIn.  While first impressions are very important, your final impression provides an important opportunity that you should take advantage of. The Thank You note is your last chance.  If the hiring company is on the fence or if it is
  • 1 May, 2014
  • Joel Shapiro
  • 0 Comments
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16Apr2014

This member chose to be shown as anonymous

  A few weeks ago, I wrote a post about utilizing the ‘Who has viewed your profile’ section on LinkedIn to max advantage.  This got me thinking that I should drink my own juice and come out of the shadows. I decided to change my settings and no longer be “This member chose to be
  • 16 Apr, 2014
  • Joel Shapiro
  • 0 Comments
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31Mar2014

Who’s viewed your profile?

The Who’s Viewed Your Profile function on LinkedIn is easily one of the more addicting features.  Besides ego boosting or busting, it can also be one of the most valuable, if you play your cards right. A few years back, I randomly followed  Steve Levy on Twitter, along with a few others that day.  Getting
  • 31 Mar, 2014
  • Joel Shapiro
  • 2 Comments
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21Mar2014

Does culture eat experience for breakfast?

We recently went through a hiring process on the home-front, seeking a nanny to help with our new twin girls and 2 year old son.  The interview process left us two front runners and once again raised the question – should you hire experience or other factors? One candidate had the perfect resume, having had
  • 21 Mar, 2014
  • Joel Shapiro
  • 0 Comments
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09Feb2014

3 LinkedIn best practices for 2014

In the past year, LinkedIn has made many changes.  As a public company, they have to strike the balance between keeping that stock price high (so far, so good) and maintaining a happy user base (remains to be seen).  In early 2014, LinkedIn is still the place to be for professionals with over 225,000,000 members
  • 9 Feb, 2014
  • Joel Shapiro
  • 0 Comments
  • LinkedIn, Networking,
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