3 ways recruiting has stayed the same in 15 years

Recently, The Buffalo News approached us to get our thoughts on changes in the recruitment space over the years.  Without question, there have been lots of changes in the recruitment industry since I got my start in 2001.   As I got to thinking about the changes, it...

Path to Success – So Far So Good

Happy Holidays and best wishes for 2016!  Although expanding your connections on linkedin is a great way to gain exposure, it’s important to know who you are connected with.   So I’d like to share with you a summary of our year in business as a small consulting...

Defeating the worst enemy of IT Projects

Why do IT Projects Fail? 10 years, 6 dozen reports, and 1 common enemy year in and year out for the large scale IT project.  I’ve combed through volumes of data from sources including the Project Management Institute, Gartner, IBM, Harvard Business Review,...

Thank You Letters – The Good, The Bad, and The Ugly

For any 1 position, there are at least 5 other people interviewing. How will you stand out from the competition? Last year, we wrote a post about Not Blowing Your Last Impression – the “Thank You” letter. Now, we have put together a few tips to have...

To delight customers, delight your employees first

Customer Experience is exploding as a huge discipline.  To delight customers, you first have to delight your employees. This week, Starbucks announced that they are offering employees college tuition. Like many, my morning routine consists of heading to the local...