Archive

09Feb2017

3 ways recruiting has stayed the same in 15 years

Recently, The Buffalo News approached us to get our thoughts on changes in the recruitment space over the years.  Without question, there have been lots of changes in the recruitment industry since I got my start in 2001.   As I got to thinking about the changes, it occurred to me that many aspects in
  • 9 Feb, 2017
  • Joel Shapiro
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23Jan2017

The Importance of Transparency with the Socially Aware Customer

I noticed a lot of post-NRF BIG Show articles giving the “Top Takeaways”, which are certainly valuable, but at the risk of being redundant I wanted to tune in on a theme I noticed amongst speakers – Transparency. Being from a smaller business that is very relationship focused, this topic resonated with me, and it was
  • 23 Jan, 2017
  • Chelsea Robinson
  • 0 Comments
  • #consumertrustwins, #nrf17, Christopher Gavigan, ikea, Lars Petersson, National Retail Federation, NRF, retail, Richard Branson, the honest company, transparency, virgin,
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29Dec2015

Path to Success – So Far So Good

  Happy Holidays and best wishes for 2016!  Although expanding your connections on linkedin is a great way to gain exposure, it’s important to know who you are connected with.   So I’d like to share with you a summary of our year in business as a small consulting company forced to make choices that satisfy
  • 29 Dec, 2015
  • Jeremy Compise
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07Jul2015

Defeating the worst enemy of IT Projects

Why do IT Projects Fail? 10 years, 6 dozen reports, and 1 common enemy year in and year out for the large scale IT project.  I’ve combed through volumes of data from sources including the Project Management Institute, Gartner, IBM, Harvard Business Review, Forbes – any and all information I could take in on why
  • 7 Jul, 2015
  • Jeremy Compise
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11Jun2015

Thank You Letters – The Good, The Bad, and The Ugly

For any 1 position, there are at least 5 other people interviewing. How will you stand out from the competition? Last year, we wrote a post about Not Blowing Your Last Impression – the “Thank You” letter. Now, we have put together a few tips to have a great Thank You letter! With a Thank
  • 11 Jun, 2015
  • Kaylynn Crumb
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07Apr2015

To delight customers, delight your employees first

Customer Experience is exploding as a huge discipline.  To delight customers, you first have to delight your employees. This week, Starbucks announced that they are offering employees college tuition. Like many, my morning routine consists of heading to the local Starbucks to get my Venti coffee.  There is very little turnover amongst the Baristas at
  • 7 Apr, 2015
  • Joel Shapiro
  • 1 Comments
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03Apr2015

Are Tattoos Still Taboo?

Last week I overheard a conversation in which a lady who works in HR told a bartender that since he has visible tattoos, he will never get a job. That made me think, will your appearance determine if you will get hired or not? Is there still a negative mindset against people with tattoos, bizarre
  • 3 Apr, 2015
  • Kaylynn Crumb
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27Mar2015

A reminder to hiring managers

Hiring managers, you can no longer ignore Glassdoor. Candidates are going to the site and doing their homework and chances are you lost talent due to negative reviews. Love the site or hate it – you can no longer ignore it.  And as you might know, it’s a candidates market these days! Don’t let a
  • 27 Mar, 2015
  • Joel Shapiro
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23May2014

A fun week at JMS Technical Solutions!

  This past week was a very busy one for JMS Technical Solutions! We were happy to have Joel Moore join us from South Carolina in our Buffalo location! If you haven’t connected with Joel, I would recommend you do! We had planned a week of business meetings, a State of the Union presentation/strategy session, a tour
  • 23 May, 2014
  • Kaylynn Crumb
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08May2014

Facebook: Friending business contacts

  Do you add business and professional contacts on Facebook? I’ve had a strict policy of ‘no’ over the years, but have gradually changed.   With social media and the open web, the line is blurring between Personal and Professional. I conducted an unscientific poll by asking some professional contacts if they add their business
  • 8 May, 2014
  • Joel Shapiro
  • 0 Comments
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