JMS Technical Solutions, Inc. as Recruiter

The Talent Source

Our client in East Rutherford, NJ has an opening for a Store Systems Analyst.

This is a permanent / full-time / hybrid position (2-3 days in office/week)

This Store Systems Analyst position is for you, if you would enjoy:

  • Responsible for support store platforms like Point of Sale (POS), store payments, digital signage, store kiosks and digital applications.
  • Leading phone, email, and SNOW ticket support for application/software issues, troubleshooting, and installation support of hardware and software
  • Handling and organizing internal testing and troubleshooting of bug fixes, enhancements, and new program launches

Store Systems Analyst Key Accountabilities

  • Understand the intricacies of a retail operation and business model
  • Manage projects within a technical capacity while adhering to lifecycle methodology
  • Cross functional collaboration – work with counterparts in IT in regards to necessary systems integrations, infrastructure, and network
  • Aids in identifying and evaluating new and leading store and digital technology
  • Systems implementation – working closely with operations to assist in implementing new technologies that will enhance the customer and associate experience
  • Help with the L&D of new technology programs being released to operations
  • Uses analytical skills to analyze problems and adjust system as needed
  • Production support – act as a 3 rd level support the NOC for all system related issues
  • Technical resource to aid in the support of all Duty Paid and Duty Free system enhancements
  • Basic understanding of creating and processing SQL query and reading results
  • QA support both remotely and on-site at NASC – execute and document functional, regression, integration, and performance test cases; report and track issues found during the QA lifecycle through final resolution

Store Systems Analyst Required Qualifications

  • Possess the ability to effectively communicate with all levels of the organization from a store associate up through C-level management both verbally and written
  • Experience with mobile POS including wireless printers and credit processing units as well as stationary registers
  • Must be highly organized and able to multi-task
  • 3+ years’ experience in retail technical pm role

Store Systems Analyst Physical Qualifications

  • Physically and frequently work out of NASC
  • Require long days, overnight support on projects, and after-hour and weekend support including holidays
  • Ability to travel to stores/locations on an as needed basis
  • Ability to lift up to 30lbs

Store Systems Analyst Preferred Qualifications

  • Working knowledge of Flooid POS and/or



Salary range depending on experience: $100,000 – $120,000

Applicants must be authorized to work in the U.S.

We are an equal opportunity employer. We do not discriminate in hiring or employment against any individual on the basis of race, color, gender, national origin, ancestry, religion, physical or mental disability, age, veteran status, sexual orientation, gender identity or expression, marital status, pregnancy, citizenship, or any other factor protected by anti-discrimination laws

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