• 02421

We are helping our client in Lexington, MA with a contract (should be at least 6+ months) with an opportunity to potentially go permanent.  This is a small IT team, so we are looking for a Systems Admin who is not afraid to provide Help Desk support as well – as the right candidate will be helping to do it all.

  • 5+ years of working in a Helpdesk environment and working face to face with end users (not just on the phone)
  • People interpersonal and communications skills a must.
  • Ability to work in a multitasking environment and flexible based on business need.
  • Resourceful and documentation capabilities.
  • Microsoft Office 365 (Commercial and GCC High Government) Administration including Teams and SharePoint.
  • Microsoft Server (2008 to 2019) Active Directory /GPO/Azure /administration
  • Zoom/MS Teams Management
  • RSA/VPN administration / Secure Token knowledge
  • Familiarity configuring/navigating of switches / routers, TCP/IP and Sonic firewalls.
  • Network auditing using various tools such as Netwrix and Tenable.
  • Avaya IP Office phone system management.
  • Understanding of off-site/cloud backup administration (Druva, Eatel and AvePoint are used. Bonus if experience in those vendors

Bonus:

  • Linux knowledge
  • Powershell
  • Patch Management with Ivanti
  • Cyber Security / CMMC /DOD security experience.
  • Working knowledge of VMWare
  • HCL (Formerly IBM/Lotus) Notes Domino administration

In an everchanging environment, we are not a typical IT environment. 80 users with approximately 10 PC and servers. Resourcefulness is key and expected.  Documentation is key along with timely project management. Office 365/Azure cloud management will be key as we are migrating from commercial version(s). Microsoft server administration including GPO manipulation and creation is also key.

With a small team, the individual must be able to interact and work with others. Jobs include but are not limited to:

  • Helpdesk needs
  • Network Administration with various consoles
  • Physical PC/Laptop upgrades and imaging
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