Path to Success – So Far So Good

Happy Holidays and best wishes for 2016!  Although expanding your connections on linkedin is a great way to gain exposure, it’s important to know who you are connected with.   So I’d like to share with you a summary of our year in business as a small consulting...

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Thank You Letters – The Good, The Bad, and The Ugly

For any 1 position, there are at least 5 other people interviewing. How will you stand out from the competition? Last year, we wrote a post about Not Blowing Your Last Impression - the "Thank You" letter. Now, we have put together a few tips to have a great Thank You...

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To delight customers, delight your employees first

Customer Experience is exploding as a huge discipline.  To delight customers, you first have to delight your employees. This week, Starbucks announced that they are offering employees college tuition. Like many, my morning routine consists of heading to the local...

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A reminder to hiring managers

Hiring managers, you can no longer ignore Glassdoor. Candidates are going to the site and doing their homework and chances are you lost talent due to negative reviews. Love the site or hate it - you can no longer ignore it.  And as you might know, it's a candidates...

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A fun week at JMS Technical Solutions!

  This past week was a very busy one for JMS Technical Solutions! We were happy to have Joel Moore join us from South Carolina in our Buffalo location! If you haven't connected with Joel, I would recommend you do! We had planned a week of business meetings, a...

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Facebook: Friending business contacts

  Do you add business and professional contacts on Facebook? I've had a strict policy of 'no' over the years, but have gradually changed.   With social media and the open web, the line is blurring between Personal and Professional. I conducted an unscientific...

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